FAQs

Welcome to the ecommifytrendz FAQ hub!
Here you'll find quick answers to the most common questions about orders, shipping, returns, and more.

🚚 Shipping & Delivery

Q: How long does shipping take?
A:

  • UK Orders: 7–14 business days

  • International Orders: 14–31 business days
    We work with reliable shipping partners to get your order to you as quickly as possible.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping times may vary depending on your location.

Q: How can I track my order?
A: Once your order has been processed, you’ll receive an email with tracking information.
You can also visit our Track Order page anytime to monitor your shipment’s status.

🔄 Returns & Refunds

Q: What’s your return policy?
A: We offer hassle-free returns within 30 days of delivery. Items must be in original condition.
To start a return, simply contact our support team at ecommifyltd@gmail.com.

Q: How do I request a refund?
A: Once we receive and inspect your returned item, your refund will be processed back to your original payment method within 5–10 business days.

Q: Can I cancel or change my order?
A: If your order hasn’t been shipped yet, we can help! Please contact us as soon as possible after placing your order.

💳 Payments & Checkout

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.

Q: Is my payment information secure?
A: Absolutely. We use industry-standard SSL encryption to ensure your personal and payment information is fully protected.

📦 Orders & Products

Q: I made a mistake in my shipping address — what should I do?
A: Contact us immediately with the correct address. If the order hasn’t shipped yet, we’ll update it for you.

Q: I received a damaged or wrong item — what now?
A: We’re so sorry! Please reach out to support@ecommifytrendz.com with photos and your order number. We'll make it right.

Q: My package hasn’t arrived yet. What should I do?
A: Check your tracking link or visit the Track Order page. If it's past the expected delivery window, contact us and we'll investigate.

❓ Still have questions?

We're here to help!
Reach out to us anytime at ecommifyltd@gmail.com and our friendly team will get back to you within 24–48 hours.